by opsside | Mar 3, 2021 | Blog
Really, it was a software bug rather easily fixed. It turns out rewriting eight lines of code would have quickly done the trick. Instead, it took a month of recurring errors before stack.io CEO Hany Fahim and his team solved the problem. Maybe it was partly the...
by opsside | Feb 17, 2021 | Blog
stack.io CEO founder Hany Fahim says that people in Internet Ops never forget the first time they deal with a hack. That’s certainly true for Hany. As a young Systems Administrator, Hany recalls his pulse racing as he dealt with the hack which was, unusually, in...
by opsside | Feb 3, 2021 | Blog
After having his lunch interrupted by an urgent call from a client, stack.io CEO Hany Fahim put on his Sherlock Holmes hat to investigate a missing file full of sensitive data. “Constant change results in one of the most attractive aspects of working behind the scenes...
by opsside | Jan 20, 2021 | Blog
stack.io CEO Hany Fahim jumped online after receiving a message from his pager one evening. His chatbot assistant showed him the alert. A customer was down. Not too alarming, right? But there were more alerts, all indicating an unexpected surge in traffic. ...
by opsside | Jan 8, 2021 | Blog
stack.io CEO, Hany Fahim, encountered an unexpected puzzle. This puzzle went beyond technical challenges and forced him to think deeply about the ripple effects space and time have on Ops, and the Earth itself. The missing connection Without warning, on a summer...
by opsside | Jan 8, 2021 | Blog
In a recent podcast episode, stack.io CEO Hany Fahim talks about a series of massive Denial of Service (DoS) attacks that sidelined his clients, included ransom letters, and getting a call from the FBI. The Denial of Service attacks led to a denial of sleep for the...
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